Iconic Training Solutions is an international management
consultancy, coaching and training network.


Iconic Training Solutions Sdn. Bhd. (ITS) is a Experiential Learning Provider. The company is based in D’sara Sentral, Shah Alam and services clients in Malaysia and around the region of Asia Pacific. Iconic Training Solutions aims to transform our participants into remarkable icon in their respective organization through our training solutions.

ITS partners with some of the most successful organizations in the region to create sustainable sources of strategic advantage and high organizational performance. Equipped with our consultants’ industry experience, an international network of consultants and trainers, and broad range of programs, solutions, and tools, we provide organizations with the ways and means to transform business challenges into opportunities for growth and development.

ITS aims to be the clients’ preferred partner by crafting and providing unique training solutions that would suit their needs. By providing state of the art training and consultancy programs, we trust that the participants will benefit from the experience and progressively be transformed into an ICON.



Iconic Training Solutions  |  The learning partner with a difference

ITS’s consultants and trainers are not the typical academic and performance trainers. Majority of our consultants and trainers are brand builders, business entrepreneurs and industry leaders in their respective fields.

The world is constantly evolving.  In order to meet the fast-paced demands in the international arena and the changes in generation cycles, it is necessary for education to transform and to generate capable global leaders.  With this, consultants and trainers need to be well equipped with both traditional fundamentals as well as modern designs that influence the minds of today, with new-edge systems and technologies.

ITS promises to ignite all executives who aspire to make a difference in themselves and their organization.  We introduce educational models that stimulate growth and foster innovation, to unleash a person’s full potential, through a series of proven methodologies.

MICROSOFT EXCEL - FOUNDATION

Level 1 - Crime Awareness & Self Defense

MICROSOFT EXCEL - INTERMEDIATE

Level 2 - Sexual Harassment (Technical Drill)

MICROSOFT EXCEL - ADVANCED

Level 3 - Car Park Safety

MICROSOFT POWERPOINT - FOUNDATION

Level 4 - Public Transport Safety

Enhancing Communication & Interpersonal Skills at Work

Sales Essentials 101

MICROSOFT POWERPOINT - INTERMEDIATE

Level 5 - Home Safety

ISO 9001:2015 Awareness Training

Dynamic Presentation Skills - Present to Convince

Credit Control Essentials 101

MICROSOFT POWERPOINT - ADVANCED

Impactful Presentation using Microsoft Power Point 2019

Level 6 - Improvised Weapon

ISO 9001:2015 Internal Auditing Training

Manufacturing Essentials 101

MICROSOFT WORD - FOUNDATION

Mastering Microsoft Power Pivot & Power Query

Level 7 - Weapon Attack

ISO 9001:2015 Process Based Internal Auditing Training

Supply Chain Management Essentials 101

MICROSOFT WORD - INTERMEDIATE

Level 8 - Multiple Attack

ISO 9001:2015 Clauses Interpretation and Implementation Strategy

Human Resources Essentials 101

MICROSOFT WORD ¨C ADVANCED

Impressive Excel Dashboard

Effective Communication Towards Efficient Problem Solving & Decision Making

Communicate Effectively, Listen, Learn & Build Loyal Customer Relationships

Leadership in Action ¨C Building Capabilities for The Future

Personal Data Protection Act 2010/ Standards 2015 And Implementing Compliance

Training Needs Analysis Workshop

HR for Non HR

Occupational Safety & Health Act 1994 (OSHA) & Regulations

Fundamentals of Train The Trainer

EQ@Workplace

The Passport to Customer Delight

EQ For Leader at Workplace

Reading Your Customers

Dealing with Difficult And Unhappy Customers

High Impact Customer Service & Complain Handling Skills Workshop

The Magic Moment in Customer Service

Telephone Excellence

Handling Complaints

Winning Business Relationships Where It Matters

¡°Making Communications Work for You¡±

Dynamic Communication Workshop

Superior Execution With Smart Goal Setting

Leadership Is Action, Not Position

Be Effective Leaders!- A Leadership Program For Supervisors Of The 21st Century

Be A Master Class Supervisor: A Supervisory Skills Workshop

Crime Awareness & Self Defense

The Art of Supervisory Skills Workshop

Time¡¯s Up!! ¨C A Self Time Efficient Management Program

Transformational Leadership & People Development

Design Thinking for Senior Management


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